{"id":123696,"date":"2021-08-16T13:31:17","date_gmt":"2021-08-16T11:31:17","guid":{"rendered":"https:\/\/testing.wowtea.eu\/cz\/?page_id=123696"},"modified":"2023-11-17T09:18:49","modified_gmt":"2023-11-17T08:18:49","slug":"zasady-vraceni-zbozi","status":"publish","type":"page","link":"https:\/\/testing.wowtea.eu\/cz\/zasady-vraceni-zbozi\/","title":{"rendered":"Z\u00e1sady vr\u00e1cen\u00ed zbo\u017e\u00ed"},"content":{"rendered":"\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t

Z\u00e1sady vr\u00e1cen\u00ed zbo\u017e\u00ed<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t
\n\t\t\t\t

49. Kupuj\u00edc\u00ed m\u00e1 pr\u00e1vo odstoupit od smlouvy do 14 dn\u016f ode dne p\u0159evzet\u00ed zbo\u017e\u00ed kupuj\u00edc\u00edm. N\u00e1klady spojen\u00e9 s vr\u00e1cen\u00edm zbo\u017e\u00ed nese kupuj\u00edc\u00ed, stejn\u011b i n\u00e1klady na vr\u00e1cen\u00ed zbo\u017e\u00ed. Zbo\u017e\u00ed zaslan\u00e9 na dob\u00edrku nebude p\u0159evzato prod\u00e1vaj\u00edc\u00edm \u201cWOW Tea\u201d.\u00a0<\/p>

50. Dal\u0161\u00ed d\u016fvody ukon\u010den\u00ed kupn\u00ed smlouvy na d\u00e1lku ze strany z\u00e1kazn\u00edka jsou:<\/p>

50. 1. Po\u0161kozen\u00e9 balen\u00ed \u2013 kupuj\u00edc\u00ed m\u016f\u017ee po\u017e\u00e1dat o v\u00fdm\u011bnu zbo\u017e\u00ed v p\u0159\u00edpad\u011b po\u0161kozen\u00ed. V takov\u00e9m p\u0159\u00edpad\u011b n\u00e1klady spojen\u00e9 s vr\u00e1cen\u00edm zbo\u017e\u00ed nese prod\u00e1vaj\u00edc\u00ed. Pokud po p\u0159ijet\u00ed zbo\u017e\u00ed z\u00e1kazn\u00edk nekontaktuje \u201cWOW Tea\u201d do 24 hodin p\u00edsemn\u011b nebo telefonicky, aby ho informoval o po\u0161kozen\u00e9 z\u00e1silce, pova\u017euje se z\u00e1silka za nepo\u0161kozenou a kompletn\u00ed. V takov\u00e9m p\u0159\u00edpad\u011b \u201cWOW Tea\u201d nen\u00ed povinen vym\u011bnit dan\u00e9 v\u00fdrobky.<\/p>

50. 2. Nespr\u00e1vn\u00e9 dod\u00e1n\u00ed z\u00e1silky. Pokud z\u00e1kazn\u00edk zjist\u00ed, \u017ee produkt dodan\u00fd kur\u00fdrem se li\u0161\u00ed od objednan\u00e9ho produktu, m\u016f\u017ee ho vr\u00e1tit kur\u00fdrovi, aby mu poslal spr\u00e1vn\u00fd produkt. V takov\u00e9m p\u0159\u00edpad\u011b n\u00e1klady spojen\u00e9 s vr\u00e1cen\u00edm zbo\u017e\u00ed nese prod\u00e1vaj\u00edc\u00ed.<\/p>

51. Z\u00e1kazn\u00edk je povinen informovat prod\u00e1vaj\u00edc\u00edho o \u00famyslu vr\u00e1tit zbo\u017e\u00ed nebo o odstoupen\u00ed od kupn\u00ed smlouvy na d\u00e1lku jednozna\u010dn\u00fdm uveden\u00edm sv\u00e9ho rozhodnut\u00ed p\u00edsemnou formou prost\u0159ednictv\u00edm e-mailu ve stanoven\u00e9 lh\u016ft\u011b. Pro uplatn\u011bn\u00ed pr\u00e1va na odstoupen\u00ed od smlouvy mus\u00ed z\u00e1kazn\u00edk pou\u017e\u00edt Formul\u00e1\u0159 pro odstoupen\u00ed od smlouvy. Pokud kupuj\u00edc\u00ed nedodr\u017e\u00ed 14-denn\u00ed lh\u016ftu na vr\u00e1cen\u00ed zbo\u017e\u00ed nebo vr\u00e1t\u00ed zbo\u017e\u00ed, ani\u017e informoval prod\u00e1vaj\u00edc\u00edho, prod\u00e1vaj\u00edc\u00ed nen\u00ed povinen vr\u00e1tit \u010d\u00e1stku zaplacenou z\u00e1kazn\u00edkem.<\/p>

52. Pokud se vyskytne na zakoupen\u00e9m zbo\u017e\u00ed probl\u00e9m, z\u00e1kazn\u00edk m\u016f\u017ee kontaktovat prod\u00e1vaj\u00edc\u00edho prost\u0159ednictv\u00edm e-mailov\u00e9 adresy: customers@testing.wowtea.eu<\/strong><\/a>.<\/p>

53. Zbo\u017e\u00ed je mo\u017en\u00e9 vr\u00e1tit do skladu \u201cWOW Tea\u201d: FHB Group, s.r.o. (for WOW Tea), Logistics center \u2013 Vector park \u2013 Svaty Jur,Priemyselna 1637\/3, 900 21 Svaty Jur, Slovakia,phone +421 947 917 017 (Toto telefonn\u00ed \u010d\u00edslo je vyhrazen\u00e9 pouze pro informace ohledn\u011b doru\u010den\u00ed objedn\u00e1vek). Zbo\u017e\u00ed nelze vr\u00e1tit osobn\u011b, pros\u00edme po\u0161lete ho zp\u011bt po\u0161tou nebo kur\u00fdrem.<\/p>

54. P\u0159i uplatn\u011bn\u00ed pr\u00e1va na odstoupen\u00ed od kupn\u00ed smlouvy na d\u00e1lku z\u00e1kazn\u00edk\u016fm, \u201cWOW Tea\u201d je povinen vr\u00e1tit celou vyplacenou \u010d\u00e1stku do 14 dn\u016f od data obdr\u017een\u00ed vr\u00e1cen\u00e9ho zbo\u017e\u00ed skladem. N\u00e1klady na vr\u00e1cen\u00ed zbo\u017e\u00ed se ode\u010d\u00edtaj\u00ed z \u010d\u00e1stky, kterou spot\u0159ebitel zaplatil v souladu se smlouvou, s v\u00fdjimkou, kdy z\u00e1kazn\u00edk vr\u00e1til zbo\u017e\u00ed na vlastn\u00ed n\u00e1klady a informoval o tom i dodavatele.<\/p>

54.1. Pokud si kupuj\u00edc\u00ed ji\u017e nep\u0159eje svou objedn\u00e1vku, mus\u00ed zbo\u017e\u00ed vr\u00e1tit na vlastn\u00ed n\u00e1klady spole\u010dnosti ATOP LLC. Z\u00e1kazn\u00edk by pak m\u011bl poskytnout spole\u010dnosti ATOP LLC \u010d\u00edslo pro sledov\u00e1n\u00ed z\u00e1silky. Kdy\u017e se spole\u010dnost ATOP LLC ujist\u00ed, \u017ee bylo zbo\u017e\u00ed odesl\u00e1n zp\u011bt do skladu a nedo\u0161lo k po\u0161kozen\u00ed bal\u00edku, je jeho odpov\u011bdnost\u00ed vr\u00e1tit pen\u00edze kupuj\u00edc\u00edmu do 14 kalend\u00e1\u0159n\u00edch dn\u016f.<\/p>

55. Prod\u00e1vaj\u00edc\u00ed m\u00e1 pr\u00e1vo vr\u00e1cen\u00ed platby zadr\u017eet, dokud mu nebude zbo\u017e\u00ed doru\u010deno a neodpov\u00edd\u00e1 za p\u0159\u00edpadnou ztr\u00e1tu p\u0159i vr\u00e1cen\u00ed zbo\u017e\u00ed do skladu.<\/p>

56. Vr\u00e1cen\u00ed \u010d\u00e1stky se uskute\u010dn\u00ed bankovn\u00edm p\u0159evodem na \u00fa\u010det uveden\u00fd ve formul\u00e1\u0159i pro odstoupen\u00ed kter\u00e9 lze st\u00e1hnout ZDE<\/a><\/strong>. Pokud platba je uskute\u010dn\u011bna platebn\u00ed kartou nebo p\u0159es PayPal, \u010d\u00e1stka bude vr\u00e1cena na kartu nebo \u00fa\u010det, ze kter\u00e9ho se platba uskute\u010dn\u00ed.<\/p>

57. P\u0159i uplatn\u011bn\u00ed pr\u00e1va na odstoupen\u00ed od kupn\u00ed smlouvy na d\u00e1lku, z\u00e1kazn\u00edk mus\u00ed vr\u00e1tit zbo\u017e\u00ed bez zbyte\u010dn\u00e9ho odkladu prod\u00e1vaj\u00edc\u00edmu \u201cWOW Tea\u201d a nejpozd\u011bji do 14 dn\u016f ode dne, kdy u\u017eivatel ozn\u00e1m\u00ed sv\u00e9 rozhodnut\u00ed o odstoupen\u00ed od smlouvy. Lh\u016fta se pova\u017euje za spln\u011bnou, pokud z\u00e1kazn\u00edk p\u0159edlo\u017e\u00ed p\u00edsemn\u00e9 informace o rozhodnut\u00ed prod\u00e1vaj\u00edc\u00edmu \u201cWOW Tea\u201d p\u0159ed uplynut\u00edm 14 denn\u00ed lh\u016fty.<\/p>

58. Lh\u016fta pro v\u00fdm\u011bnu lahv\u00ed a s\u00edtek, z d\u016fvodu technick\u00e9 poruchy nebo rozbit\u00ed je 15 dn\u016f ode dne doru\u010den\u00ed zbo\u017e\u00ed z\u00e1kazn\u00edkovi. Z\u00e1kazn\u00edk m\u00e1 poskytnout d\u016fkaz (fotku nebo video) o technick\u00e9 chyb\u011b nebo fyzick\u00e9m po\u0161kozen\u00ed. Po uplynut\u00ed tohoto obdob\u00ed spole\u010dnost \u201cWOW Tea\u201d m\u00e1 pr\u00e1vo odm\u00edtnout vr\u00e1cen\u00ed nebo v\u00fdm\u011bnu t\u011bchto v\u00fdrobk\u016f. L\u00e1hve WOW TEA a limitovan\u00e9 \u0161\u00e1lky NEJSOU vhodn\u00e9 do my\u010dky. ATOP Ltd. Nen\u00ed odpov\u011bdn\u00e1 za po\u0161kozen\u00ed v\u00fdrobk\u016f po umyt\u00ed v my\u010dce n\u00e1dob\u00ed.<\/p>

59. P\u0159i uplatn\u011bn\u00ed pr\u00e1va na odstoupen\u00ed od kupn\u00ed smlouvy na d\u00e1lku, z\u00e1kazn\u00edk je povinen si ponechat zbo\u017e\u00ed p\u0159ijat\u00fd od dodavatele, v p\u016fvodn\u00edm stavu a bezpe\u010dn\u011b a\u017e do jeho vr\u00e1cen\u00ed.<\/p>

60. V p\u0159\u00edpad\u011b, \u017ee objednan\u00e9, zaplacen\u00e9 zbo\u017e\u00ed nelze dodat, prod\u00e1vaj\u00edc\u00ed informuje o tom z\u00e1kazn\u00edka a vr\u00e1t\u00ed zaplacenou \u010d\u00e1stku do 14 dn\u016f ode dne, kdy prod\u00e1vaj\u00edc\u00ed zjist\u00ed tuto skute\u010dnost nebo od data, kdy z\u00e1kazn\u00edk \u017e\u00e1d\u00e1 o ukon\u010den\u00ed smlouvy.<\/p>

61. Podm\u00ednky vr\u00e1cen\u00ed nebo v\u00fdm\u011bny zbo\u017e\u00ed:<\/p>

61. 1. Z\u00e1kazn\u00edk mus\u00ed p\u00edsemn\u011b informovat prod\u00e1vaj\u00edc\u00edho e-mailem s vypln\u011bn\u00fdm formul\u00e1\u0159em pro vr\u00e1cen\u00ed zbo\u017e\u00ed. V p\u0159\u00edpad\u011b probl\u00e9m\u016f s v\u00fdrobky z\u00e1kazn\u00edk mus\u00ed poskytnout fotografie nebo video materi\u00e1l.<\/p>

61. 2. Zbo\u017e\u00ed mus\u00ed vr\u00e1tit kupuj\u00edc\u00ed prod\u00e1vaj\u00edc\u00edmu v p\u016fvodn\u00edm stavu, nepo\u0161kozen\u00e9, neopot\u0159eben\u00e9 a nezne\u010di\u0161t\u011bn\u00e9 a v p\u016fvodn\u00edm obalu.<\/p>

61. 3. Pokud byl k produktu p\u0159ilo\u017een d\u00e1rek, z\u00e1kazn\u00edk ho vr\u00e1t\u00ed spolu s produktem;<\/p>

61.4. Podle kupn\u00ed smlouvy uzav\u0159en\u00e9 na d\u00e1lku m\u016f\u017ee ka\u017ed\u00fd kupuj\u00edc\u00ed, kter\u00fd je i spot\u0159ebitelem, vr\u00e1tit neporu\u0161en\u00fd produkt obchodn\u00edm zp\u016fsobem, bez uveden\u00ed objektivn\u00edho d\u016fvodu reklamace do 14 kalend\u00e1\u0159n\u00edch dn\u016f ode dne p\u0159evzet\u00ed zbo\u017e\u00ed. Za n\u00e1klady spojen\u00e9 s vr\u00e1cen\u00edm zbo\u017e\u00ed se zavazuje a odpov\u00edd\u00e1 kupuj\u00edc\u00ed. Spole\u010dnost ATOP LLC nep\u0159evezme zbo\u017e\u00ed zasl\u00e1no prost\u0159ednictv\u00edm platby na dob\u00edrku.<\/p>

61.5. Pokud chce kupuj\u00edc\u00ed vr\u00e1tit produkt, kter\u00fd byl zakoupen jako sou\u010d\u00e1st PROMO bal\u00ed\u010dku \u2013 kupuj\u00edc\u00edmu bude \u00fa\u010dtov\u00e1na b\u011b\u017en\u00e1 cena ostatn\u00edch produkt\u016f (nebo cena bal\u00ed\u010dku, pokud existuje aktivn\u00ed promo bal\u00ed\u010dek se stejn\u00fdmi produkty) poplatek bude tak\u00e9 za\u00fa\u010dtov\u00e1n, (pokud je cena objedn\u00e1vky ni\u017e\u0161\u00ed ne\u017e po\u017eadovan\u00e9 minimum pro dopravu zdarma). Rozd\u00edl v \u010d\u00e1stce zaplacen\u00e9 kupuj\u00edc\u00edm a v zm\u011bn\u011bn\u00e9 cen\u011b objedn\u00e1vky bude vr\u00e1ceno do 14 dn\u016f od data vr\u00e1cen\u00ed produktu kupuj\u00edc\u00edm.<\/p>

62. Pokud vr\u00e1cen\u00fd produkt je v otev\u0159en\u00e9m\/pou\u017eit\u00e9m stavu a nem\u016f\u017ee b\u00fdt prod\u00e1n jako nov\u00fd, prod\u00e1vaj\u00edc\u00ed si vyhrazuje pr\u00e1vo odm\u00edtnout vr\u00e1cen\u00ed \u010d\u00e1stky zaplacenou z\u00e1kazn\u00edkem p\u0159i zad\u00e1n\u00ed objedn\u00e1vky, jako\u017e i ostatn\u00ed n\u00e1klady na vr\u00e1cen\u00ed produktu.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Z\u00e1sady vr\u00e1cen\u00ed zbo\u017e\u00ed 49. Kupuj\u00edc\u00ed m\u00e1 pr\u00e1vo odstoupit od smlouvy do 14 dn\u016f ode dne p\u0159evzet\u00ed zbo\u017e\u00ed kupuj\u00edc\u00edm. N\u00e1klady spojen\u00e9 s vr\u00e1cen\u00edm zbo\u017e\u00ed nese kupuj\u00edc\u00ed, stejn\u011b i n\u00e1klady na vr\u00e1cen\u00ed zbo\u017e\u00ed. Zbo\u017e\u00ed zaslan\u00e9 na dob\u00edrku nebude p\u0159evzato prod\u00e1vaj\u00edc\u00edm \u201cWOW Tea\u201d.\u00a0 50. Dal\u0161\u00ed d\u016fvody ukon\u010den\u00ed kupn\u00ed smlouvy na d\u00e1lku ze strany z\u00e1kazn\u00edka jsou: 50. 1. Po\u0161kozen\u00e9 balen\u00ed \u2013 kupuj\u00edc\u00ed m\u016f\u017ee po\u017e\u00e1dat o v\u00fdm\u011bnu zbo\u017e\u00ed v p\u0159\u00edpad\u011b po\u0161kozen\u00ed. V takov\u00e9m p\u0159\u00edpad\u011b n\u00e1klady spojen\u00e9 s vr\u00e1cen\u00edm zbo\u017e\u00ed nese prod\u00e1vaj\u00edc\u00ed. Pokud po p\u0159ijet\u00ed zbo\u017e\u00ed z\u00e1kazn\u00edk nekontaktuje \u201cWOW Tea\u201d do 24 hodin p\u00edsemn\u011b nebo telefonicky, aby ho informoval o po\u0161kozen\u00e9 z\u00e1silce, pova\u017euje se z\u00e1silka za […]<\/p>\n","protected":false},"author":24,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false},"acf":[],"_links":{"self":[{"href":"https:\/\/testing.wowtea.eu\/cz\/wp-json\/wp\/v2\/pages\/123696"}],"collection":[{"href":"https:\/\/testing.wowtea.eu\/cz\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/testing.wowtea.eu\/cz\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/testing.wowtea.eu\/cz\/wp-json\/wp\/v2\/users\/24"}],"replies":[{"embeddable":true,"href":"https:\/\/testing.wowtea.eu\/cz\/wp-json\/wp\/v2\/comments?post=123696"}],"version-history":[{"count":0,"href":"https:\/\/testing.wowtea.eu\/cz\/wp-json\/wp\/v2\/pages\/123696\/revisions"}],"wp:attachment":[{"href":"https:\/\/testing.wowtea.eu\/cz\/wp-json\/wp\/v2\/media?parent=123696"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}